Contact Us

Thank you for visiting Kaimono Online.

If you have any questions about our products, orders, shipping, returns, or general inquiries,
please feel free to contact us.
We aim to provide clear, reliable, and timely support to customers worldwide.

Online Store: Available 24/7
Customer Support: Monday to Friday, 9:00 AM – 5:00 PM ( Japan Standard Time )
Please note that responses may take additional time during weekends, holidays, or peak periods.

Business Hours

Business Hours: Available 24/7
Customer Support: Monday to Friday,
9:00 AM – 5:00 PM (Japan Standard Time)

Email Address

Kaimonoonlineoffice@gmail.com

Email is the preferred method of contact and allows us to respond accurately and efficiently.

Phone support

Mobile: +81-80-3634-9889
( Available 24/7 )
Landline: +81-564-51-6728
( Weekdays 9:00 AM – 5:00 PM JST )

When Contacting Us

Please include the following information when applicable:
・Order number
・Product name
・Email address used for the order

Send us a message

Contact Form Demo

Latest News

New Arrivals

View All